BETTER AT WORK: How to Write Fabulous Emails (That People Want to Read)
Email is still the most common and popular communication tool at work, despite other channels gaining popularity in certain industries. Schools teach how to write a proper letter but most people never officially learn how to write a good email, one that is just long enough to convey all necessary information but short enough to be read quickly and with ease, all while communicating clearly what you want from the recipient. Here is a quick refresher how to write the best email possible:
1. Follow a few email rules:
a. Keep it short. If an email is very long, it probably needs to be a meeting.
b. Write good and descriptive subject lines. Blank or misleading subject lines are no-nos. Don’t reply to older emails with a misleading title.
c. Include a brief introduction, 1–2 topics maximum, and conclude with a clear follow-up or ask.
d. Include your email signature. If I want to call you, I’d like to know how.
e. Be polite. An email should be professional and reflects upon you.
2. Don’t send more than 3 single file attachments or large attachments (over 3 MB). Combine them into one zip file or use Dropbox!
